Shipping & Delivery

The Clothing Lounge is pleased to offer global shipping on all purchases


We aim to dispatch orders within 48 hours. As we work with designers from different countries, items are sent from different locations, therefore please be considerate knowing its the maker and their small teams who are personally wrapping and shipping your items. Estimated delivery times are to be used as a guide only from the date to dispatch and The Clothing Lounge is not responsible for any delays cause by custom clearance or payment authorisation

  • If you live in the UK it typically takes 5-8 working days. Total shipping cost will be automatically calculated during checkout. Kindly note we are experiencing some COVID-19 & Brexit related delays  
  • International shipping is £15 and can take up to 7- 20 working days depending on your proximity 
  • You can order multiple products from different designers for one flat delivery fee
  • As soon as we have shipped your order you will receive an email stating the tracking number. 
  • Please keep in mind that our shipping times are indicative guides only and are based on time from dispatch. If your item is  made to order then delivery times will be longer

WHERE IS YOUR DELIVERY FROM?

  • Your item will be requested from the designer. This will be marked on the product page and you may need to allow some additional time for delivery. If an item is categorised as ‘made to order’ the timeline for delivery will be stipulated on the product page.
  • You will be able to track your order at any time using the provided tracking number.

CUSTOMS AND DUTIES

  • Delivery duties are not included in the item price when shipping to most countries. This means If you are ordering from within your own country zone, you may be liable to pay import duties, VAT or local Sales Taxes where applicable on receipt of your order
  • In most cases, any customs or import duties are charged once the parcel reaches its destination country. Any charges on a parcel must be paid by the person receiving the parcel
  • The Clothing Lounge has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
  • It might be a good idea to contact your local customs office for current charges, so you are not surprised by charges you were not expecting

 

INSURANCE 


Your order is insured to the full value of the item(s) right up to the point of signature. A signature is required for all deliveries.